Have any questions? Please contact us at info@icrm.net.au
iCRM
Simple and Powerful
Cloud Software for Community and Aged Care Organisations
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Client
DatabaseNDIS, DEX, CHSP & MDS compliant
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Job
RosteringCreate & manage service delivery to your clients.
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Meal Plans
Client Meal Plans, Allergy & Meal Restrictions, Rotating Meal Menus
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Worker
ManagementManage your worker's rosters, document & ceritifcations, roles & permissions etc.
BENEFITS
- Easy to use, No Install Required. Using the latest technologies like HTML5 and Apple iPads our customers are able to use iCRM on their web browser, smartphone and tablets. No CDs, No Downloads, No Mess! iCRM functions just like your favourite website!
- Designed with tomorrow in mind. iCRM is constantly evolving with the industry, we are continually up to date with the Australian HACC legislation from reporting requirements to new funding structures.
- Software that works with you. iCRM is not your everyday "off the shelf" product. It is a custom solution to your organisation. Every install of iCRM is different and unique as we work with our customers to add new features and modify existing functions to support your current business processes.
- Everything in one place. iCRM is modular by design, from Client Management to Stock Control everything lives inside iCRM. iCRM strives to be your one toolbox for your business.
Now Fully Integrated:
FEATURES
Customizations
Multiple User
Cloud Support
Extras
Just like LEGO!
iCRM is a state of the art software platform that lets you create new features and modify existing functionality to better suite your existing business processes.
From creating and designing new Reports to changing the colour of buttons iCRM is 100% customisable.
Community Software.
Any new ideas or changes that you make to iCRM are shared with all our other customers, this created a unique community within the industry that strives to improve their business processes to better serve their customers.
Always on. Always available.
iCRM allows unlimited multiple users SIMULTANEOUSLY. No matter where your staff or volunteers are there is always iCRM with them from the cloud, in the office or custom VPNs.
Management & Security.
iCRM provides access to both staff & volunteers secured by ACL (access control lists) for security & permissions.
Cloud Support
Always on the Go? Multiple office sites? Away from your desk?
No problem - iCRM is now available in the Cloud. Securely access all your client and volunteer data 24/7 from any location. All you need is a device with internet connection.
You can now complete your CIARR forms online and immediately save them in your production database.
Roster changes? - Quickly update your clients and volunteers from iCRM via SMS.
Ask us about our Mail Merge Tool. Let iCRM do the hard work and automatically generate hundreds of letters and invitations for your next big event.
Custom reports - Built to suit your needs and display the data that you need. Empower yourself with accurate information to make your business decisions.
Quick links - Add sections of iCRM that you frequently access in your favourites. Access the information you need, quickly.
Reliability - iCRM just works. No conflicts with other third party software. No blue screens, EVER!
iCRM is now fully integrated with Google Maps.
WHAT OUR CLIENTS SAY
With iCRM, we can now easily manage our clients, volunteers, delivery of meals and other HACC services from any computer at any time. We made the switch to iCRM and we are amazed at how powerful the application can be.
The software is easy to use and it just works. I love the stats that I can now gather from the custom reports you built for us.
Your wonderful service is what any company should strive towards.
- Tweed Heads: Meals on Wheels